Pelago Partners with Primer

Pelago, the travel experiences arm of Singapore Airlines Group, has teamed up with Primer, a UK-based payment firm, to enhance its global payment strategy tailored for travelers worldwide.

• Partnership Objectives: Pelago aims to optimize its payment stack by integrating local methods, reducing costs, and enhancing efficiency and fraud prevention. This collaboration accelerates Pelago's expansion into new markets, focusing on Singapore and Singapore Airlines destinations.

• Market Opportunity: With Asia's travel and tourism revenue projected to reach $326 billion by 2024, Pelago seeks to capitalize on this growth by addressing the region's complex payments landscape using Primer’s unified infrastructure.

• Benefits of Using Primer: Primer’s infrastructure enables intelligent payment routing and transaction recovery, enhancing Pelago’s ability to deliver a seamless booking and checkout experience.

• Future Directions: Altaf Dhamani, Pelago’s Chief Product Officer, highlights Primer’s transformative impact on their payment strategy, driving ongoing innovation in traveler engagement and experience.

This partnership underscores Pelago’s commitment to enhancing travel experiences through innovative payment solutions, positioning itself competitively in the global travel market.